PUBLIC OFFER

for the provision of services of access to the “GIDIO” digital service (Public Offer Agreement)

This document constitutes an official proposal (public offer) of Individual Entrepreneur Mesropyan David Davidovich, hereinafter referred to as the “Contractor”, and contains all the material terms of the Agreement for the provision of services of access to the “GIDIO” digital service.

In accordance with clause 2 of Article 437 of the Civil Code of the Russian Federation, acceptance of this Offer shall be the performance by the User of any of the following actions: clicking the “Pay”, “Subscribe” button or a similar button in the Service interface, as well as the actual transfer of funds. Acceptance means full and unconditional acceptance by the User of all the terms of this Offer.

1. TERMS AND DEFINITIONS

The Contractor - Individual Entrepreneur Mesropyan David Davidovich, INN (Taxpayer Identification Number) 540133672385, OGRNIP 324547600037031.

The User - a natural person who has reached the age of 18 and possesses the legal capacity necessary to conclude this Agreement, and who has accepted this Offer. By accepting the Offer, the User confirms that they have reached the said age.

The Service - the “GIDIO” digital service: an interactive travel guide in the Telegram Mini App format, providing step-by-step travel scenarios for cities.

The Subscription - the User's paid access to the functions of the Service under the selected Tariff Plan for the paid Billing Period.

The Tariff Plan - the aggregate of terms and conditions for granting access to the Service, including the list of available functions and the cost.

The Billing Period - the period for which the Subscription is paid: 1 (one) calendar month or 1 (one) calendar year.

A Recurring (automatic) Payment - the periodic automatic debiting of funds from the User's payment instrument without the User's additional confirmation, on the basis of a consent given once.

Auto-renewal - the automatic renewal of the Subscription by making a Recurring Payment upon the expiry of each paid Billing Period.

The Service Content - texts, descriptions of places, routes, scenarios, audio materials and other materials posted in the Service.

2. SUBJECT MATTER OF THE AGREEMENT

2.1. The Contractor shall provide the User with access to the Service in accordance with the selected Tariff Plan for the paid Billing Period. The User shall pay for the services in the manner and on the terms of this Offer.

2.2. The services shall be rendered remotely via Telegram Mini App, the “GIDIO” mobile application, Max Mini App. The place of rendering of the services shall be the location of the User.

2.3. The services are of an informational and entertainment nature. The content of the Service does not constitute an official tourist guide, professional advice or a guarantee of any particular travel experience.

3. TARIFF PLANS AND COST OF SERVICES

3.1. Free (Free tariff) - provided free of charge. The list of functions is determined by the Contractor and may be changed unilaterally.

3.2. The “GIDIO” Tariff Plan:

• cost: 199 (one hundred ninety-nine) rubles per month or 1 690 (one thousand six hundred ninety) rubles per year;
• includes: access to all cities; basic travel scenarios; databases of places and points of interest; step-by-step completion of scenarios; links to maps; brief descriptions of points; basic recommendations; history of completed scenarios; marks of visited places.

3.3. The “GIDIO Plus” Tariff Plan:

• cost: 299 (two hundred ninety-nine) rubles per month or 2 490 (two thousand four hundred ninety) rubles per year;
• includes everything from the “GIDIO” tariff, and also: a personal guide's voice (audio accompaniment); extended narratives about places - history, meaning, atmosphere; extended achievements; saving of impressions and comments; narrative accompaniment of the route.

3.4. The “GIDIO CLUB” Tariff Plan:

• cost: 999 (nine hundred ninety-nine) rubles per month or 9 990 (nine thousand nine hundred ninety) rubles per year;
• includes everything from the “GIDIO” tariff, and also: a closed feedback channel with the team; the possibility to propose new cities and places; priority handling of requests; participation in votes; early access to new cities and scenarios; testing of new mechanics before release; direct surveys from the team; the “GIDIO Co-author” badge in the profile.

3.5. The current list of functions and the cost of the Tariff Plans are posted in the Service interface. The Contractor shall have the right to change the composition of the functions, having notified the User at least 7 (seven) calendar days in advance. At the same time, changes worsening the terms of the access already paid for by the User shall apply no earlier than the beginning of the next Billing Period, or earlier - only with the express consent of the User. In case of disagreement, the User shall have the right to terminate the Subscription and to receive a refund for the unused period under the rules of Section 5.

3.6. All prices are indicated in Russian rubles. VAT is not charged in accordance with the special tax regime applied by the Contractor (simplified taxation system, USN).

4. PAYMENT PROCEDURE AND RECURRING PAYMENTS

4.1. Consent to recurring payments.

By taking out a paid Subscription, the User expressly and unambiguously agrees that:

a) the User's payment instrument will be linked to the Service for the purpose of making Recurring Payments;

b) Recurring Payments will be made automatically, without additional confirmation;

c) the frequency of debiting corresponds to the selected Billing Period (monthly or annually);

d) the amount of each debit is equal to the cost of the Subscription under the Tariff Plan in effect as at the date of the debit;

e) the date of each subsequent debit corresponds to the date of the initial payment;

f) Recurring Payments continue until the moment of cancellation of the Subscription in accordance with the procedure set out in clause 4.5.

By making the first payment, the User confirms familiarity with the terms of Recurring Payments and expressly consents to their execution.

4.2. Payment shall be made in non-cash form through the payment service integrated into the Service.

4.3. The Subscription shall take effect from the moment the payment is confirmed by the payment system.

4.4. Notice of an upcoming debit. The Contractor shall send the User a notice of an upcoming Recurring Payment at least 3 (three) calendar days before the date of the debit through the Service interface. If the Contractor has sent the notice by the prescribed means, the failure of the User to receive it for reasons beyond the Contractor's control (disabled notifications, technical limitations of Telegram, etc.) shall not in itself affect the validity of the Recurring Payment. At the same time, the User retains the right to apply for a refund of funds for the unused period under the rules of Section 5 of this Offer.

4.5. Cancellation of auto-renewal. The User shall have the right to cancel auto-renewal at any time through the Subscription settings in the Service interface or through the support service. Cancellation is recommended no later than 24 (twenty-four) hours before the date of the next debit. If the cancellation is made less than 24 hours before the date of the next debit and the debit has been effected as scheduled for technical reasons of payment processing, the User shall have the right to apply for a refund of funds for the unused period under the rules of Section 5 of this Offer. After cancellation, access to the paid functions shall be retained until the end of the paid Billing Period.

4.6. If a Recurring Payment could not be effected, access to the paid functions shall be suspended. The Contractor shall have the right to make up to 3 (three) attempts within 7 (seven) days. Upon the expiry of this period, in the absence of payment, the Subscription shall be terminated.

5. REFUND OF FUNDS

5.1. In accordance with Article 782 of the Civil Code of the Russian Federation and the Consumer Rights Protection Act of the Russian Federation, the User shall have the right at any time to withdraw from the Subscription and to request a refund of funds.

5.2. Procedure for calculating the refund amount. The refund shall be made in proportion to the time actually unused, according to the formula:

Refund amount = Cost of the Subscription ÷ Number of days in the Billing Period × Number of full unused days.

Example: with a monthly Subscription at a cost of 199 ₽ and a Billing Period of 30 days, if the User applies for a refund on the 10th day, the number of unused days is 20. Refund amount: 199 ÷ 30 × 20 = 132,67 ₽.

5.3. To arrange a refund, the User shall send an application to the support service. The refund shall be made within 10 (ten) business days to the same payment instrument.

5.4. Special conditions for the first 24 hours. Access to the Service is granted immediately from the moment of payment - by taking out a Subscription, the User expressly consents to the immediate commencement of the rendering of the services. If the User applies for a refund within the first 24 (twenty-four) hours from the moment of payment, the refund shall be calculated under the rules of clause 5.2. The first calendar day of access shall be deemed used if access to the paid functions was actually granted.

5.5. No refund shall be made for Billing Periods that have fully expired as at the date of submission of the application.

5.6. This Section does not limit the rights of the User provided for by the legislation of the Russian Federation on the protection of consumer rights.

6. LIMITATIONS WITH RESPECT TO THE SERVICE CONTENT

6.1. Currency of information. The Service Content is compiled on the basis of data current as at the moment of its creation. The Contractor shall not be liable for changes that have occurred after publication, including: changes in the operating hours of facilities; temporary or permanent closure; changes in cost; changes in transport routes, repair works; changes in weather conditions and seasonal unavailability.

Before visiting any facility, the User shall independently verify up-to-date information on the terms of access, the operating schedule and the cost.

6.2. The Service is not a substitute for a professional tourist guide, an official tour operator or emergency services.

6.3. The use of information from the Service is carried out by the User at the User's own risk, to the extent not contrary to the legislation of the Russian Federation on the protection of consumer rights.

7. RIGHTS AND OBLIGATIONS OF THE PARTIES

7.1. The Contractor undertakes:

• to provide access to the Service in accordance with the Tariff Plan during the paid period;
• to maintain the operability of the Service, except for the time of scheduled technical maintenance;
• to process the User's personal data in accordance with the legislation of the Russian Federation.

7.2. The Contractor shall have the right:

• to change the functionality of the Service subject to the limitations of clause 3.5;
• to suspend the operation of the Service for technical maintenance;
• to change the terms of the Offer with 7 days' notice;
• to terminate access to the Service in the event of a breach by the User of the terms of the Offer.

7.3. The User undertakes:

• to use the Service solely for personal non-commercial purposes;
• not to transfer access to their account to third parties;
• not to reproduce or distribute the Service Content without the written consent of the Contractor;
• to independently verify that the information about places is up to date before visiting (clause 6.1);
• to ensure the availability of sufficient funds on the payment instrument for Recurring Payments.

7.4. The User shall have the right:

• to use all the functions provided for by the paid Tariff Plan;
• to cancel Recurring Payments in accordance with the procedure set out in clause 4.5;
• to request a refund of funds in accordance with the procedure set out in Section 5;
• to contact the support service on matters relating to the use of the Service.

8. LIABILITY OF THE PARTIES

8.1. The Contractor shall not be liable for the temporary unavailability of the Service caused by malfunctions on the side of Telegram, Max, the User's providers or other third parties.

8.2. To the extent permitted by the legislation of the Russian Federation, the Contractor shall not be liable for indirect losses, lost profit, or for consequences caused by circumstances beyond the reasonable control of the Contractor, including for damage caused as a result of following the recommendations of the Service Content.

8.3. Unless otherwise provided by the mandatory provisions of the legislation of the Russian Federation, the aggregate liability of the Contractor to the User shall be limited to the amount of the actually paid and non-refunded cost of the Subscription for the last Billing Period.

8.4. The User shall be liable for the accuracy of the payment details and for the timely cancellation of Recurring Payments.

9. PERSONAL DATA

9.1. Grounds for the processing of personal data. The Contractor processes the User's personal data on the following legal grounds:

a) Performance of the agreement (clause 5 of part 1 of Article 6 of Federal Law No. 152-FZ): the processing of data necessary for granting access to the Service, maintaining records of the Subscription and sending service notifications. Service notifications include: information on upcoming Recurring Payments, changes to the terms of the Agreement, the status of the Subscription and technical maintenance. The data processed include: the identifier of the Telegram account, the history of use of the Service. Separate consent is not required for such processing - it is carried out by virtue of the concluded Agreement.

b) Payment data: the Contractor does not process the full details of the User's bank card. The payment provider may transfer to the Contractor technical information about the payment necessary for recording the payment, granting access, making refunds and resolving disputed situations (payment status, amount, date, transaction identifier, masked card number).

c) Consent of the User: advertising and marketing messages (promotions, offers, product news) are sent solely on the basis of the separate consent of the User, which is requested in the Service interface separately from the acceptance of this Offer and does not constitute a condition for the use of the Service. The Contractor is obliged to store confirmation of the receipt of such consent.

9.2. The Contractor does not transfer personal data to third parties, with the exception of payment providers (to the extent necessary for the making of payments) and cases provided for by the legislation of the Russian Federation.

9.3. The processing of personal data is carried out in accordance with Federal Law No. 152-FZ “On Personal Data”.

9.4. The detailed procedure for the processing of personal data, the storage periods and the rights of the personal data subject are set out in the Privacy Policy of the Service, posted at: gidio.ru/privacy. The Policy is an integral part of this Agreement.

9.5. The User shall have the right at any time to withdraw consent to the processing of personal data by sending a request to the support service. Withdrawal of consent to the processing of data necessary for the performance of the Agreement may entail the impossibility of further granting access to the Service. In this case, the Agreement shall be terminated, and the refund of funds for the unused period shall be effected in accordance with the procedure set out in Section 5 of this Offer.

10. AMENDMENT AND TERMINATION OF THE AGREEMENT

10.1. The Contractor shall have the right to amend the terms of this Offer unilaterally, having notified the Users by posting the new version on the website at least 7 (seven) days before it enters into force. Changes worsening the terms of the access already paid for shall apply no earlier than the beginning of the next Billing Period (clause 3.5).

10.2. Continued use of the Service after notification of the changes means the consent of the User to the new terms. In case of disagreement, the User shall have the right to terminate the Agreement under clause 4.5 and to receive a refund under the rules of Section 5.

10.3. The Agreement shall be in force from the moment of acceptance until the moment of termination of the Subscription.

11. MISCELLANEOUS PROVISIONS

11.1. This Offer shall be governed by the legislation of the Russian Federation.

11.2. Claim procedure. Before applying to a court, the User shall send the Contractor a written claim by the e-mail of the support service. The Contractor shall be obliged to consider the claim and to send a reasoned response within 10 (ten) business days.

11.3. If it is impossible to settle the dispute through the claim procedure, the dispute shall be referred for consideration to the court at the location of the Contractor (the city of Novosibirsk), unless otherwise provided by the legislation of the Russian Federation. This clause does not limit the right of the User, as a consumer, to apply to a court at the place of their residence or stay in accordance with the Consumer Rights Protection Act of the Russian Federation.

11.4. If any provision of the Offer is held invalid, this shall not affect the validity of the remaining provisions.

11.5. By accepting the Offer, the User confirms that: they have reached the age of 18 and possess the necessary legal capacity; they have familiarised themselves with the terms of Recurring Payments (Section 4), the limitations with respect to the Content (Section 6), the refund procedure (Section 5) and the processing of personal data (Section 9); they accept all the terms of this Offer in full.

12. DETAILS OF THE CONTRACTOR

Individual Entrepreneur Mesropyan David Davidovich

INN (Taxpayer Identification Number): 540133672385

OGRNIP: 324547600037031

Date of registration: 04.03.2024, Interdistrict Inspectorate of the Federal Tax Service of Russia No. 16 for the Novosibirsk Region

Settlement account: 40802810820000820165

Bank: “Bank Tochka” LLC

BIC: 044525104

Corr. account: 30101810745374525104

Bank address: 109044, Moscow, 3rd Krutitsky Lane, bldg. 11, premises 7N

Support service e-mail: gidiotravel@yandex.ru

Service website: gidio.ru

This version of the Offer shall enter into force on “14” June 2026.